North American – Tele-Interview Vendor UpdatedBenkis Barrueta
From North American
North American continues to offer a digital Online Part 2 experience for clients to provide their health and lifestyle history. However, we recognize that not all clients are able to complete the Part 2 online due to language barriers and/or visual or technical limitations. For those clients, we will continue to provide a tele-interview option.
On July 23, 2022, we will transition to Management Research Services (MRS) for tele-interviews completed as part of our WriteAway® Accelerated Underwriting process. We do not anticipate service level changes as we transition to MRS from our current vendor, Elite Sales Processing Inc. (ESP).